Travel dates
Exact dates or a flexible window.
Trip planning guide
A personal consultation, an itinerary shaped with you, clear payment terms — and support on the ground once you land.
The booking process
One dedicated travel designer guides you from the first conversation to the day you fly.
Step 1
Share dates (a flexible window is fine), party size and interests. Our reservations team is on WhatsApp 24/7.
Step 2
Your designer sends a detailed proposal. Three to five rounds of changes are normal.
Step 3
A 50% non-refundable deposit confirms your booking. Booking a year ahead? The first deposit is 30%.
Step 4
A confirmation email, then a booking summary with every reservation number and contact.
Step 5
The balance is due 30 days before departure. Year-ahead bookings add 20% at 120 days, then the balance.
Step 6
About 30 days out: final timings, vouchers, contacts and a packing list for your route.
Your first message
The more you share, the faster we match you with a specialist and a first draft.
Exact dates or a flexible window.
How many travellers are coming.
Macro photography, Bali culture, Komodo conservation — whatever draws you.
How full or relaxed you like your days.
Designing the trip
No pre-set packages: your designer proposes stays, experiences and transfers, then refines them with you.
A sample split: 7 nights in Raja Ampat for diving, 4 in Komodo for land and sea, 5 in Bali for culture and rest.
Payment terms
One set of terms for every booking, confirmed in writing before you pay.
Children aged 3 and over pay the full rate. Open trips need at least 10 participants to depart.
Once you land
From the moment you clear customs in Bali, someone is looking after the logistics.
Speaks English and Bahasa Indonesia; your contact for every request.
Air-conditioned vehicles and quick check-ins at your stays.
A professional crew on your boat in Komodo or Raja Ampat.
Our reservations team answers any hour, anywhere on the route.
Before you fly
Rules change, so check the latest with the Indonesian embassy or immigration office. Your pre-departure pack covers the rest.
Changes and cancellations
Cancellations must be in writing. The deposit is non-refundable, and the last 30 days are fully committed.
Force majeure follows your booking agreement. Travel insurance is not included, so a policy with cancellation cover is strongly advised; the full terms come with your confirmation.
More planning guides
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What to bring
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FAQ
Ready when you are
Send your dates and party size. Our Komodo Luxury designer replies with next steps and a first proposal.